UK Contact Phone Numbers

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The Office of Communications (Ofcom), empowered by the Communications Act 2003, is the primary administrator of the telephone numbering system in the United Kingdom. Ofcom’s National Telephone Numbering Plan can be broadly divided into 19 categories, which will be elaborated in detail below.

* Please note that all rates are only approximates as service providers may change their rates without notice.

Telephone Number Prefix: 01 and 02

Type: Geographic area code. This is the dominant prefix in the country alongside 03 and 0345.

  • Cost from Landlines: 8p per minute to 13p per minute
  • Cost from Mobiles: 20p to 55p per minute

Telephone Number Prefix: 03 and 0345

Type: Non-geographic area code. The prefixes were introduced in 2007 to meet rising demand of phone numbers. Although they are not region specific, they are charged at standard geographic area code rates. This is the dominant prefix in the country alongside 01 and 02.

  • Cost from Landlines: 8p per minute to 13p per minute
  • Cost from Mobiles: 20p to 55p per minute

Telephone Number Prefix: 030

Type: This prefix is reserved for non-profit organisations, public bodies and charities, and enjoy discounted rate from phone service providers.

  • Cost from Landlines: Up to 10p per minute
  • Cost from Mobiles: From 3p to 55p per minute

Telephone Number Prefix: 04

Type: Reserved for future use

  • Cost from Landlines: Not applicable
  • Cost from Mobiles: Not applicable

Telephone Number Prefix: 0500

Type: Freephone

  • Cost from Landlines: Free
  • Cost from Mobiles: Between 7p and 40p

Telephone Number Prefix: 055

Type: For large organisations such as banks which require non-region-centric uniform block of telephone numbers.

These numbers are intended for large organisations which require dedicated blocks of telephone numbers that are not associated with a specific locality – such as for an internal phone network spanning various branches around the country. Unfortunately, this prefix has not gained popularity among large corporations. Cost identical to standard geographic area code rates.

  • Cost from Landlines: 8p per minute to 13p per minute
  • Cost from Mobiles: 20p to 55p per minute

Telephone Number Prefix: 056

Type: A relic from the dawn of the internet era. Designed for electronic communications, it was originally favored by VOIP phone services providers. However, VOIP companies now tend to use 01 and 02 prefixes as users would like to be seen to be calling from specific localities. Cost identical to standard geographic area code rates.

  • Cost from Landlines: 8p per minute to 13p per minute
  • Cost from Mobiles: 20p to 55p per minute

Telephone Number Prefix: 07

Type: With the exception of 076 (which is reserved for pagers) and 070 (virtual phone number – rarely used), 07 numbers are used exclusively for mobile phones.

  • Cost from Landlines: 4p per minute to £3.91 per minute
  • Cost from Mobiles: 30p to £3.01 per minute

Telephone Number Prefix: 0800 and 0808

Type: Freephone (toll free)

  • Cost from Landlines: Free
  • Cost from Mobiles: Free

Telephone Number Prefix: 0843, 0844 and 0845

Type: Numbers with a fixed surcharge (total cost typically higher standard geographic area code rates). The prefixes are typically favoured by companies dealing with online or event. Revenues from calls are shared between phone service providers and businesses.

  • Cost from Landlines: 7p plus phone service provider access charge
  • Cost from Mobiles: 7p plus phone service provider access charge

Telephone Number Prefix: 0870, 0871, 0872 and 0873

Type: Numbers with a fixed surcharge - similar to 0843, 0844 and 0845 prefixes, but more expensive. The prefixes are usually used for dating, horoscope reading, etc. Revenues from calls are shared between phone service providers and businesses.

  • Cost from Landlines: 13p plus phone service provider access charge
  • Cost from Mobiles: 13p plus phone service provider access charge

Telephone Number Prefix: 09

Type: Premium rate service numbers. It is used for competitions, lucky draws, adult dating, etc. It is the second most expensive among all prefixes. Revenues from calls are shared between phone service providers and businesses.

  • Cost from Landlines: Regulated by Phone-paid Services Authority. Cost up to £3.60 per minute or £6.00 per call (plus 7p to 12p per minute access charges).
  • Cost from Mobiles: Regulated by Phone-paid Services Authority. Cost up to £3.60 per minute or £6.00 per call (plus 50p to 55p per minute access charges).

    Telephone Number Prefix: 101

    Type: Police, non-emergency.

    • Cost from Landlines: 15p per call
    • Cost from Mobiles: 15p per call

    Telephone Number Prefix: 105

    Type: Power cut and emergencies helpline

    • Cost from Landlines: Free
    • Cost from Mobiles: Free

    Telephone Number Prefix: 111

    Type: Non-emergency NHS medical advice.

    • Cost from Landlines: Free
    • Cost from Mobiles: Free

    Telephone Number Prefix: 112

    Type: Emergency services

    • Cost from Landlines: Free
    • Cost from Mobiles: Free

    Telephone Number Prefix: 116

    Type: Freephone to assist children and adults in need (e.g. Samaritans)

    • Cost from Landlines: Free
    • Cost from Mobiles: Free

    Telephone Number Prefix: 118

    Type: Directory enquiries services, and the most expensive among all telephone prefixes. Revenues from calls are shared between phone service providers and businesses.

    • Cost from Landlines: Regulated by Phone-paid Services Authority. Cost up to £5 per minute or £6.98 per call (plus 7p to 12p per minute access charges).
    • Cost from Mobiles: Regulated by Phone-paid Services Authority. Cost up to £5 per minute or £6.98 per call (plus 50p to 55p per minute access charges).

    Telephone Number Prefix: 999

    Type: Emergency services.

    • Cost from Landlines: Free
    • Cost from Mobiles: Free